As a strong preventative step to slow the community spread of coronavirus (COVID-19) in and around our community, City of Nassau Bay administrative offices are currently closed to the public through Friday, April 3rd. We are continuing to operate normal essential operations during this time, however, non-essential services will be temporarily suspended.
Nassau Bay parks, trails, and the dog park will remain open, but we are encouraging residents to practice social distancing. The playground, pavilion, benches, tennis court, exercise equipment, any area that people would come in contact with others will be off-limits.
ALL TRASH ROUTES WILL RUN AS NORMALLY SCHEDULED. AmeriWaste feels it is their responsibility to do what they can to help reduce the rapid spread of COVID-19. To help protect their employees, all trash and recycle must be bagged. AmeriWaste will NOT pick up loose trash or recycle. Recycle must be in a clear or white bag (no black bags).
Rest assured, we are continuing to answer calls, emails, and provide essential services during this closure. Click here for a list of essential staff phone numbers and email addresses, as we are more than happy to help you during this time.
At this time, there are no confirmed cases of the coronavirus in the City of Nassau Bay. We realize that can quickly change, which is why our Office of Emergency Management will continue to work with state and local authorities to determine any future actions.
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Harris County issued a stay-at-home order to begin March 24th at 11:59pm. This “Stay Home / Work Safe” Order will continue through 11:59pm on April 3rd. Essential activities include procuring services and supplies, caring for family and pets, engaging in SOCIALY DISTANT outdoor activities, visiting healthcare providers, and performing essential business or government functions.
As a note, Nassau Bay administrative offices will be closed until April 3rd. Area restaurants are open for carryout and delivery. Nassau Bay parks, trails, and the dog park will remain open, but we are encouraging residents to practice social distancing. The playground, pavilion, benches, tennis court, exercise equipment, any area that people would come in contact with others will be off-limits.
We want to make it as easy as possible for you to pay your utility account while City Hall is closed to the public. Here are some easy ways to help you making your timely payment:
While the City responds to COVID-19, at this time, applications for new residential or commercial water service, and additionally, termination of service, will only be accepted by email to firstname.lastname@example.org. Please do not fax, mail, or drop-off the application in person, as there will be a significant delay in response.
We have received calls asking how to handle municipal court citations or cases filed in the Nassau Bay Municipal Court. Due to the social distancing requirements and the Stay Home / Work Safe order from the Harris County Judge, the Municipal Court has put the following procedures in place.
ALL TRASH ROUTES WILL RUN AS NORMALLY SCHEDULED.
AmeriWaste feels it is their responsibility to do what they can to help reduce the rapid spread of COVID-19. To help protect their employees, all trash and recycle must be bagged. AmeriWaste will NOT pick up loose trash or recycle. Recycle must be in a clear or white bag (no black bags).
The Nassau Bay Police Department will continue to operate normal patrol and emergency operations during this time. All police department personnel and staff will be operating under normal conditions. However, non-essential services such as fingerprint services, prescription drug collection, in person requests for reports, etc. are suspended temporarily.
Any of our community members needing police response from Nassau Bay Police Department are asked to continue to use the following phone numbers for assistance.
281-333-4200 (Dispatch Communication Center)Non-emergency patrol division response, to speak with a dispatcher, to file a report, to report traffic issues, etc.
281-333-2212Administrative contact, Records Department, Criminal Investigation Division, parking permits/vacation watch registration, requests for police reports (online at reports), etc. Regular business hours, Monday – Thursday 7:30 am to 5:30 pm, Friday 7:30 am to 11:30pm.
713-222-8477 (TIPS) – Houston Crime StoppersAnonymous Tip Submission
According to the Harris County Public Health District, currently, only persons meeting the CDC’s criteria are being tested for COVID-19. If you suspect you have been exposed to COVID-19 due to recent travel to countries with the ongoing spread of COVID-19 or have been in contact with someone who has tested positive for COVID-19, please contact your healthcare provider. Inform them of your symptoms, recent travel history and/or contact with a confirmed positive case.
Should I be tested? If you develop a fever and symptoms of respiratory illness, such as cough or shortness of breath, within 14 days after travel from China, you should call ahead to a healthcare professional and describe your recent travel or close contacts. If you have had close contact with someone showing these symptoms who has recently traveled from this area, you should call ahead to a healthcare professional and describe your close contact and their recent travel. Your healthcare professional will work with your state’s public health department and CDC to determine if you need to be tested for COVID-19.
There is currently no vaccine to prevent COVID-19 infection. The best way to prevent infection is to avoid being exposed to this virus.
CDC recommends everyday preventive actions to help prevent the spread of respiratory viruses, including: