When you call City Hall at 281-333-4211 during normal business hours you will be greeted with a recording that will ask you to choose from a brief list of options:
Court: Press 2 Calls Pertaining to Municipal Court (citations, warrants, court dates, etc.)
Permits, Animal Control, Public Works: Press 3 Calls Pertaining to Residential and Commercial Permits & Inspections Calls for the Building Official Animal Control Inquiries (trap requests, lost animals, animal tags, etc.) Maintenance Issues or Inquiries (water leaks, sewer back-ups, street maintenance, etc.)
Water Billing & Administration: Press 4 Calls About Water & Sewer Accounts (Billing & Payment) Calls for Administrative Staff at City Hall (City Manager, Assistant City Manager, City Secretary, Human Resources, Finance Department, Communications/Special Events Director, Fire Marshal)
Police: Press 5 Non-Emergency Calls: (If Emergency, Call 911.) Police Department Inquiries (Reports, Open Cases, Fingerprints, Vacation Watch Requests, etc.) Calls for Police Staff: Police Chief, Police Detective, Police Sergeant, Emergency Management Coordinator, Patrol Officers
When calling after-hours you will be greeted with a similar recording that will allow you to select from a list of options for immediate assistance if needed or to leave a message for one of our daytime staff.
We hope that you enjoy this new convenience as a resident of our great City!